Internal agents
AI agents with a defined task, permissions and responsibility.
We design internal agents that consult information, use tools and carry out steps within specific processes. Each agent includes boundaries, oversight and escalation criteria.
Definition
An AI agent is not simply a chatbot with more functions.
It is a system that receives an objective, consults authorised context, uses tools and performs actions within defined boundaries, with activity records and human oversight.
- A specific objective and scope
- Controlled access to data and tools
- Evaluation, traceability and escalation
01 / Design
A useful agent needs clear boundaries.
We define what it can do, what it cannot do, which sources it can use, when it must ask for help and how its performance is evaluated.
FAQ
Frequently asked questions
Which tasks can an internal agent perform?
It can find information, prepare drafts, update systems, coordinate steps or propose decisions within approved permissions and rules.
When should a person step in?
When an exception appears, information is missing, risk is present or an action exceeds the approved level of autonomy.