1. Understand
Problem, users, context, constraints and expected outcome.

DRPP method
Our method reduces uncertainty through four stages: understand the problem, design the complete system, implement it with named owners and improve it from real use.
DRPP method
Implementation is complete when the solution has users, owners, support, metrics and a process for correcting errors and improving versions.
01 / Stages
Problem, users, context, constraints and expected outcome.
Workflows, responsibilities, data, integrations and metrics.
Build, testing, training and launch.
Usage, quality, incidents, impact and next versions.